Return and Refund Policy

Last updated: 2026

Thank you for shopping with Projectify.

At Projectify, returns may be accepted depending on the circumstances. Customers must contact our customer service team before requesting a return. All return requests will be reviewed and must be approved before any product is sent back.

If ur package gets lost or destroyed in shipping we do not stand accountable for that. The shipping company that sends the package stands accountable so contact them before us.

Please do not return any items without prior approval from Projectify. Unauthorized returns may not be accepted.

To request a return review, please contact us with:

• Your order number
• Your contact information
• The reason for your return request

Our customer service team will evaluate your request and provide further instructions if your return is approved.

Contact Information

Email: support@projectify.shop

Customer service hours:

• Monday – Friday: 10:00 – 17:00 CET
• Saturday: 12:00 – 18:00 CET
• Sunday: Closed